Frequently Asked Questions

No. MangoFit features dynamic, time-limited cryptographic tokens that rotate automatically every 15 seconds. If a member screenshots the pass and texts it, the pass will be invalid by the time the friend scans it. Additionally, biometric device fingerprinting ensures an account cannot be simultaneously active on another smartphone.

MangoFit hardware units feature an autonomous local verification buffer. If internet goes offline, the controller validates passes locally without any delay (<0.3s). Passage records are buffered locally and automatically synchronized with the cloud once network connectivity is restored.

The native MangoFit iOS and Android apps offer the fastest experience. For casual visitors or day pass holders who prefer not to download the app, MangoFit also issues Apple Wallet / Google Wallet passes and web-based dynamic passes via SMS or email link.

Club operators configure their product catalog, prices, and stock in the admin cockpit. Members can purchase pre-workout drinks, protein shakes, or apparel directly inside the app with stored payment methods. When an order is placed, staff receive an instant sound/visual alert at reception to prepare the item.

Yes. MangoFit supports unlimited multi-zone permissions. For example, at Prime Fitness (Ëmbla Hotel & Spa), members can have a "Gym Only" pass, while luxury wellness members have passes granting access to both the gym turnstiles and the private spa, sauna, and pool doors.

Hardware relay installation on existing turnstiles typically takes 2 to 4 hours. The cloud operator cockpit and mobile app can be configured and launched within 48 hours.